Shampoo Refills
Flat rate shipping, Australia wide. No surprises at checkout.
| Option | Cost | Speed |
|---|---|---|
| Standard Shipping | $9.95 | Arrives in a few days |
| Express Shipping | $15.95 | Faster delivery |
| Free Shipping | Orders over $95 | Applied automatically |
One flat rate no matter how much you order. Your order leaves our warehouse in 1 to 2 business days, then Australia Post transit time on top. Every parcel ships with full tracking, and nothing is added at checkout that you did not already see.
What comes with every order
- 10% off automatically, applied at checkout with no code needed.
- A free 10g Pocket Repair Balm on orders over $15, valued at $14.95.
- Our 23 page Grooming eBook, with tips, advice and exclusive discount codes.
- Lost or damaged, we make it right. Send a photo and your order number.
- Afterpay and PayPal available at checkout.
How dispatch and delivery works▼
Your order leaves our warehouse within 1 to 2 business days of ordering. Once Australia Post collects it, delivery time depends on where you are.
You will get a shipping notification with tracking details the moment your order is booked in. Tracking only starts updating once Australia Post physically collects the parcel, so if it shows no movement yet, sit tight. It is on its way.
If your order arrives damaged, send us a photo and your order number and we will replace it.
Need to change your address? Contact us within a few hours of ordering and we will sort it.
Tracking tips from us▼
We have shipped across Australia for over ten years, using Australia Post exclusively. Here is the best tracking advice we can give you.
Order using the same email address and mobile number registered in your Australia Post app. When they match, your order appears in the app automatically the moment it is booked in, with SMS notifications, email updates and live tracking all in one place. Nothing to search for.
Adding your mobile at checkout is optional but worth it. It lets Australia Post send you SMS tracking updates directly, so you always know where your order is without checking email.
If you do not have the app, it is free and genuinely the easiest way to track any parcel in Australia. Download the AusPost app here.
Our shipping rates just came down▼
Good news for a change. Australia Post fuel surcharges climbed sharply through the year and we had no choice but to pass part of that on. Those surcharges have now dropped substantially, so we have moved our standard rate back down to $9.95.
We think that is how it should work. If our costs come down, yours should too. We are not going to quietly keep the difference.
Thank you for supporting a small Aussie business. It means the world to us.
Free shipping over $95
Spend over $95 in a single order and standard shipping is on us. It applies automatically at checkout, no code needed. Your 10% automatic discount comes off first, so it is the discounted total that counts toward the $95.
Online store only
Barkmere is a 100% Australian owned and made dog grooming brand, manufactured right here in Brisbane, Queensland. Both the Barkmere and Bark Butter names are registered Australian trademarks. We sell exclusively through our own online store. No third party sellers, no marketplace listings. Every order comes directly from us.
Returns and refunds
Something not right? Our full returns and refunds policy is here. If your order arrived damaged, just send a photo and your order number and we will replace it.
AUSTRALIAN MADE & OWNED
From my kitchen to Barkmere.
Hi, I’m Fraser and this is Rosie, Norman’s official stunt double. Norman is fully retired now and currently parked under an air conditioner.
Back in 2015, I started a little brand called Bark Butter® after seeing my best mate struggle with skin irritations, hot spots and sore paws. As a chef for more than twenty years, I’ve always believed that nature holds the key to wellbeing, so I began mixing away in my own kitchen to find a better way.
After a few trials and a lot of testing on Norman, I created a simple blend that changed everything. His skin healed, his paws softened, and I finally had my happy, healthy bulldog back. Soon, friends were asking for the same balm for their dogs and before long, Bark Butter® was born.
So, why the change to Barkmere®?
We’ve been around for over 10 years now, and as our range grew to include shampoos, soaps and grooming gear, we noticed something interesting: many people naturally associated the name “Bark Butter®” with just one product, our original repair balm.
We realised it was time to give the business a name that represents everything we offer, not just the balm. That’s where Barkmere® comes in.
Barkmere® is now the name of the brand as a whole, representing our entire grooming range. The Bark Butter® name you know and love isn’t going anywhere, it lives on as the name of our hero product, the Bark Butter® Balm.
Barkmere® means pure and simple. It’s our way of celebrating a decade of natural dog care while keeping everything else exactly the same. Same team, same chef-created formulas, same trusted products, just with a fresh look that clears up the confusion and sets us up for the next chapter.
Barkmere® is a 100% Australian owned and made dog grooming brand, manufactured right here in Brisbane, Queensland. Both the Barkmere® and Bark Butter® names are registered Australian trademarks. We sell exclusively through our own online store, no third party sellers, no marketplace listings. Every order comes directly from us.
Thank you for supporting an Australian made, family-run business. Norman and I can’t wait for you and your dogs to enjoy what’s next.
Pure. Simple. Dog Grooming.
Tap to view Bark Butter / Barkmere timeline image
